i Help is a chat system that allows the
operators of the websites to monitor their visitors as they
are browsing the site and proactively open a chat session
with the visitor. It also lets your visitors select i Help
& contact you.
Contact us for
a i Help demonstration.
|
|
Features of i Help
- Unlimited Operators
- Unlimited Departments
- Unlimited Users
- Real-Time Chat Sessions
- Real-Time Visitor Monitor
- Unlimited Chat Sessions
- Initiate Chat Sessions
- Assign Operators to Mutiple Departments
- Operator Chat
- Per Department Status Icons
- Request Polling
- Collect Visitor's Information
- Track Visitor's Footprints
- Track Visitor's Referrer
- Typing Notification
- Display Operators Picture in Chat Windows
- Autosave Chat Transcripts
- E-mail Transcripts
- Print Conversation
- Canned Messages
- Push Web Pages
- Leave a message
- Runs on your server
- Fully Customisable to fit your Website
- No Extra Software Required
Administration related features
- View Operators Status
- View all Transcripts
- Alter Polling of operators
- Invisible i Help Code
- Icon Status Images
- Text Status Images
- Generate HTML code for all Departments
- Generate HTML code per Department
|
| Contact
us for a i Help demonstration. |
